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Revised Opening Hours

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From October 27th our opening hours will be from 9.30am to 3pm Monday to Saturday.

A priority time for older and vulnerable members has now been implemented at our office from 9.30am to 11am daily.

Usual hours apply (Mon to Fri: 9.30am – 5.30pm & Sat: 9.30am – 4.30pm) for member queries & loan applications over the phone.

New Mobile App

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We here at Ballinasloe Credit Union are delighted to announce that today, we are launching our new branded app, so that you can bank on the go, from your pocket.

It’s fast, simple and secure allowing you to stay on top of your banking – when it suits you.

If you have an Android or Apple smartphone simply download our smartphone app ‘Ballinasloe Credit Union’ from iTunes or the Google Play Store.

ANDROID:
APPLE:

The Ballinasloe Credit Union app gives you the ability to:

• Log in via your Fingerprint!
• Apply for a loan, upload loan documentation without the need to visit the office
• Access your accounts from anywhere 24×7.
• Transfer funds to different accounts internally and externally.
• View all your account balances.
• Scroll quickly through your transaction history.
• Upload Documents directly to BCU as required

Dont, delay, download the Ballinasloe Credit Union APP today!!!

6 in a row!

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Credit Unions win the Best Customer Experience Award for an unparalleled sixth consecutive year

For the sixth consecutive year, Credit unions have claimed pole position for the best customer experience in Ireland at the official CXi awards announced earlier this week. Credit unions have strengthened their reputation as Ireland’s undisputed CX champions by not just taking the top spot again this year, but by also extending their lead at the top of the table.

The CXi Report is published annually by the CX Company based on a survey carried out on their behalf by Amárach Research. Amárach surveyed 2,500 Irish consumers who rated their customer experiences of 151 brands across ten sectors. Credit unions were deemed the overall winners with the highest scores across the six pillars of Customer Experience – Personalisation, Integrity, Expectations, Time & Effort, Empathy and Resolution.

Credit unions also topped the poll for best financial brand and the best brand for loyalty.

Speaking after today’s announcement, ILCU Head of Communications, Paul Bailey said: “In what has been an unprecedented year, we are extremely proud of this unparalleled achievement. To achieve the overall award for the sixth consecutive year is testament to every credit union across the country and to all of the frontline staff and volunteers who have exceeded their members experience and expectations despite the challenges posed by the COVID-19 pandemic. Credit unions are an essential service and have stayed open during this pandemic and will continue to do so under the new Level 5 restrictions announced by the Government last night. They have adapted their services and will continue to go above and beyond for their members. To also get the top spots for best brand in financial sector and best brand for loyalty really rings true that credit unions are the best in class. Credit unions will continue to put the needs of their members at the heart of everything they  do as they aim for the magnificent seven next year.” 
Michael Killeen, Chairman of the CX Company, speaking at today’s award ceremony said, “Once again I have to congratulate Irish credit unions for their consistently high performance not only for winning for the sixth year in a row but for also widening the gap between themselves and the rest of the competition. This is a phenomenal achievement and really sets the gold standard for other Irish and global companies to emulate. The credit unions continue to set world records which I have no doubt is primarily down to their member or customer-centric approach. Other companies take note!” 

New Website

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Ballinasloe Credit Union are pleased to announce the launch of our new website. There is plenty of information about our products and services.

Art Competition 2020

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The Credit Union Art Competition 2020 has landed!

This year’s theme is “Imagine More”, encouraging entrants to think past the current situation and imagine. Imagine More is influenced by the creative role art plays in Irish society and encourages participants to unlock their imagination and look at how art inspires us and our communities. Despite the current challenges, art has kept people from all walks of life connected and this year’s theme encourages participants to express this connectivity on paper or canvass.

Art has always been a huge part of Irish life and the Credit Union Art Competition, now in its 37th year, is dedicated to supporting and developing the arts in Irish society. Promoting and encouraging involvement in the arts across communities is an important message we want to spread. Art plays a critical role in enriching the lives of everyone and is central to sustaining, and increasing connections. Entrants are urged to reflect on the crucial role that the arts play in Irish society and how they help bind communities.

There are no age limits to the competition and it is open to children aged seven years and under right through to anyone aged 18 years and over.

Winners at local level will go on to a regional level, and regional winners will progress to the national awards ceremony in February 2021.

Entry forms are available from the Ballinasloe Credit Union office or by clicking below to download a form.

Download Form: 2020 Art Competition Entry Form

Download Procedures Manual: 2020 Art Competition Procedures Manual

Schools Quiz Winners 2020

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The Ballinasloe Credit Union School Quiz for 2020 took place on January 31st in Scoil An Chroi Naofa School Hall.

The winners were:

Under 11 – Competition A

  • 1st Place – Cappataggle NS – Conal Nolan, Aaron Treacy, Ronan Lawless, Shiona Bowes and Shane Dervan.
  • 2nd Place – Scoil ui Cheithearnaigh – Adam O’Muiri, Fiona Zancanaro, Conor O’Neachtain, Clodagh Ni Fhloinn and Rachel Walker.
  • 3rd Place – Catherines Aughrim – Senan O’Hara, Isabelle Costello, Shona Mannion, Luke Bookless and Denise Connolly.

Under 13 – Competition B

  • 1st Place – Creagh NS – Adam Doran, Vivienne Naughton, Anna Mai Dolan, Sulaiman Shahid and Aine Bleahene.
  • 2nd Place – St Gabriels Kilconnell – Arya Treacy, Fionn Campbell, Patrick Kenny, Annalisa Cleary and William Mulkerins.
  • 3rd Place Creagh NS – Evan Mc Keown, Roger Punnelipparambil, Cormac Murphy, Eabha Hardiman and Aine Bleahene.

 

Many thanks to all the parents and children for attending the quiz. The winning team in each category will now represent Ballinasloe CU in the Chapter Final later this month.

Thanks to Scoil An Chroi Naofa for the use of their excellent facilities & hospitality. Congratulations to all our winning teams who are photographed below receiving their prizes from Ballinasloe Credit Union’s Shane McNeill and Adrian Ahern.

We hope all who participated enjoyed the event and we look forward to doing it all again next year.

Savings Cap

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As of 1st February 2020 the maximum savings balance a member may have in Ballinasloe Credit Union will reduce from €60,000 to €30,000.

Ballinasloe Credit Union is a safe, strong and secure financial institution and we have always adapted our business over the years to ensure we remain in this position. The financial markets in which we operate pose new challenges to all Credit Unions. Member’s savings that are not on loan to other members are invested to generate income. Until recent years, these investments have provided substantial income.

However, due to the low interest rate environment, this income has now declined substantially with some banks actually charging Ballinasloe Credit Union for holding your savings, which is an additional cost for your Credit Union. This savings limit is simply one more adjustment to ensure we are prepared for the changing financial landscape we operate in and the limit of €30,000 was chosen in an effort to be fair to all members.

As the financial climate changes, we can certainly revisit this issue when we believe it is in the best interest of the Credit Union and its members to do so.

Ballinasloe Credit Union is a testament to what local people and communities can achieve and we look forward to your ongoing support, enabling us to continue to expand the range of financial services within your local community.

Ballinasloe Credit Union (Our Lady of Lourdes) Limited
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Your name
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